All online orders must be received before 11 am ET to be processed for next day delivery.
*** The next day cut off may adjust due to the high demand for online food during this exceptional time. Please choose the next available delivery date***
Orders received on Saturdays and Sundays will be processed the following Monday for Tuesday delivery. SORRY, we cannot make deliveries on Mondays, Saturdays, Sundays, Thanksgiving, Christmas Day, New Years Day – and other National Holidays that fall on a Monday.
Fresh seafood is subject to availability as our inventory fluctuates hourly. In the event an item becomes unavailable or is delayed significantly, we will contact and notify you directly.
Due to international regulations and customs delays, we are regretfully unable to ship internationally.
We cannot process orders shipping to a PO Box. Please provide an accurate street address.
We cannot process orders with an international billing address. Please provide a US billing address.
Shipping Costs
Orders ship via FedEx Next Day Air.
Overnight Delivery (Required for all items)
| Product Weight | Priority Delivery Cost |
| Under 3 lbs | $30.00 |
| 3 – 6 lbs | $35.00 |
| 6 – 9 lbs | $40.00 |
| 9 – 15 lbs | $50.00 |
| 15 – 20 lbs | $65.00 |
| 20 – 25 lbs | $75.00 |
| 25- 30 lbs | $100.00 |
| 30 – 40 lbs | $130.00 |
| 40 – 45 lbs + | $150.00 |
DELIVERY
All our perishable products are shipped in our custom insulated packaging via overnight delivery to ensure optimal freshness. You will receive a confirmation email with tracking information the day your order ships – please provide a valid email address to receive this information.
Outclaw Seafood is not responsible for undelivered shipments. Therefore, to avoid delays in the event the recipient is not at home, we authorize delivery without a signature. Please make arrangements to receive your perishable goods in a timely manner.
PAYMENT
For your convenience, we accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER.
Refunds
Please direct all refund or quality concerns to our sales staff at sales@outclawseafood.com